How recruiters prepare candidates for counteroffers: uncover their real reasons for leaving, raise the counteroffer early, and coach the resignation conversation.
You prepare a candidate for a counteroffer long before the offer arrives: learn their real reasons for wanting to leave, ask early what they'd do if their employer offered more money, and coach them through a short, firm resignation conversation. A candidate who has already thought it through is far less likely to be talked into staying.
Resigning is uncomfortable, and employers often respond with more money, a new title or an appeal to loyalty. In the moment, staying feels easier than leaving. If the candidate hasn't decided in advance what matters to them, the counteroffer can undo weeks of work for everyone involved.
On the first serious conversation, and again at every stage. Ask:
If money is the only reason they're looking, take that seriously. A raise may solve their problem, and it's better to know before the client makes an offer.
Be honest about the risk. If a candidate is likely to get a counteroffer, tell the hiring manager so they can move quickly, make a strong first offer and stay in touch with the candidate until the start date.
Log every conversation during the notice period and keep the candidate's stage current, so nobody assumes the placement is done before the start date. In identifyd, candidates on a job order move through Offered and Hired, with every touch recorded on their record.
Sometimes. If money was the only issue and the counteroffer solves it, staying may be the right call. If the reasons they started looking are still there, it usually isn't.
Early, during the first serious conversation, and again before the offer and the resignation.
A few minutes. Thank the manager, state the decision and the last day, and offer to help with the transition.
Move quickly, make a strong first offer and stay in touch with the candidate until the start date.